Cool Waters in Liverpool, NY Closed now

Reviews about Cool Waters

• ★ ☆ ☆ ☆ ☆

  May 13, 2019, by Jenniefer Hendrickson
  Horrible. They are scam artists, constantly ripping people off. The last straw for me was when I requested a service call for 2 things. The woman that put in the work order only put down one of the items that needed to be addressed, and then they showed up 100% unprepared with NO equipment to do the job. They had to go back to the store to get the equipment and then half-assed the repair. The actual repair took them 10 minutes, but they charged me for a full hour of service. They charged me $135 to NOT do everything I requested and be rude to me while they were at it. I called Cannon, they came prepared, fixed what the Cool Waters guys didn't bother to do properly and then some, they only charged me $90. Save your money and go with the better business. Additionally, when asking questions at Cool Waters, I felt that the employees had never actually even seen a pool in their lives.